Nonprofits & community
Volunteer forms and supporter surveys for nonprofits
Volunteer sign-ups, member and supporter surveys and partnership enquiries. Userforms reads every answer so you know what your community values.
What nonprofits and community groups miss
A community workspace that recruits volunteers, thanks donors and listens to members.
Surveys get answered, then shelved
Supporter surveys produce pages of comments. Grouped into themes, they say what to keep and what to change.
Volunteers need matching
A sign-up form that asks skills and availability puts people in the right role from the start.
Small teams, little time
Automatic thank-yous and follow-ups make sure every supporter hears back.
The forms you start with
Choose the nonprofits & community starter when you sign up and these are ready to edit and send.
Follow-ups, ready to switch on
Set up as drafts with the starter. Change the wording, the timing or the steps, then turn them on.
Volunteer onboarding
Welcome new volunteers and get them to their first shift.
Donor thank-you
Thank donors promptly and show the impact of their gift.
Every reply, read for you
Your forms, your website widget and your Google reviews land in one library and are read the same way.
Topics, without tagging
Each reply is filed under the things it mentions, in a topic tree you can rename, merge or split.
Tone on every mention
A review that praises the room and complains about check-in counts as both, each with its own tone.
What changed
A briefing compares each topic's share of the conversation and its tone with the period before.
Ask in plain words
Ask a question and get an answer from your own replies, with the ones it relied on shown.
Google reviews
Import Google reviews for any business on Google Maps, or sync your own Business Profile, and read them by topic and tone alongside your surveys.
Further reading
Analysis ·
How to analyse open-ended survey responses
A practical guide to qualitative feedback analysis: build a topic tree, code replies consistently, nest topics, and check the work, whether by hand or with AI.
7 min read
Analysis ·
A customer feedback report template that gets read
How to write a monthly customer feedback report: the answer first, findings with evidence, charts that earn their place, quoted replies, actions with owners.
6 min read
Follow-up ·
How to close the feedback loop with customers
Close the feedback loop twice: reply to each customer, then fix the cause and tell people. Includes follow-up rules to automate and how to check a fix worked.
6 min read
Hear what your nonprofit & community customers are saying.
The free plan covers three forms, one feedback source and 500 responses a month. No card needed.