Real estate & property
Enquiry and maintenance forms for real estate
Property enquiries, valuation requests and resident maintenance forms. Userforms reads every request and comment so recurring issues stand out.
What estate agents and property managers miss
A property workspace that qualifies enquiries, books viewings and keeps residents happy.
Maintenance requests lack detail
A form that asks for the unit, the problem and a photo-ready description saves a call back.
Recurring issues hide in tickets
Read together, requests show the building or system that keeps failing.
Leads arrive unqualified
Buyer and seller enquiries that ask budget and timing are easier to follow up well.
The forms you start with
Choose the real estate & property starter when you sign up and these are ready to edit and send.
Follow-ups, ready to switch on
Set up as drafts with the starter. Change the wording, the timing or the steps, then turn them on.
Enquiry to viewing
Respond to property enquiries and nudge towards a viewing.
Maintenance follow-up
Acknowledge maintenance requests and confirm they were resolved.
Every reply, read for you
Your forms, your website widget and your Google reviews land in one library and are read the same way.
Topics, without tagging
Each reply is filed under the things it mentions, in a topic tree you can rename, merge or split.
Tone on every mention
A review that praises the room and complains about check-in counts as both, each with its own tone.
What changed
A briefing compares each topic's share of the conversation and its tone with the period before.
Ask in plain words
Ask a question and get an answer from your own replies, with the ones it relied on shown.
Google reviews
Import Google reviews for any business on Google Maps, or sync your own Business Profile, and read them by topic and tone alongside your surveys.
Further reading
Analysis ·
How to analyse open-ended survey responses
A practical guide to qualitative feedback analysis: build a topic tree, code replies consistently, nest topics, and check the work, whether by hand or with AI.
7 min read
Follow-up ·
How to close the feedback loop with customers
Close the feedback loop twice: reply to each customer, then fix the cause and tell people. Includes follow-up rules to automate and how to check a fix worked.
6 min read
Reviews ·
Google reviews analysis: from star ratings to a fix list
How to analyse Google reviews properly: read the text, not the stars, group mentions into topics, track tone and share over time, and turn it all into a fix list.
7 min read
Hear what your real estate & property customers are saying.
The free plan covers three forms, one feedback source and 500 responses a month. No card needed.