Home services & trades · 4 questions
Home services job completion feedback form template
Ask for a rating when a job is finished. Free to use: sign up, choose the home services & trades starter, and this form is ready to edit and send.
Home services job completion feedback form
How happy are you with the work? *
Was the team on time and tidy?
How likely are you to recommend us? *
Anything we could have done better?
Type your answer…
The questions
- 1. How happy are you with the work?Star rating
- 2. Was the team on time and tidy?Star rating
- 3. How likely are you to recommend us?0–10 scale
- 4. Anything we could have done better?Long answer
Add, remove or reword any question, add logic to skip the ones that don’t apply, and put your own logo and colours on it. Send it as a link, a QR code or an email.
What happens to the answers
Every reply is read as it arrives, alongside your reviews and other forms.
Topics, without tagging
Each reply is filed under the things it mentions, in a topic tree you can rename, merge or split.
Tone on every mention
A review that praises the room and complains about check-in counts as both, each with its own tone.
What changed
A briefing compares each topic's share of the conversation and its tone with the period before.
Ask in plain words
Ask a question and get an answer from your own replies, with the ones it relied on shown.
Automations that come with it
The home services & trades starter also sets up these follow-ups as drafts, ready to switch on.
Quote follow-up
Confirm quote requests and follow up until the job is booked.
Review request
Ask happy customers for a review after each job.
More home services templates
Further reading
Follow-up ·
How to ask customers for reviews: timing and wording
When and how to ask customers for reviews, with example messages, why you must ask everyone and not only happy customers, and how to follow up fairly.
6 min read
Follow-up ·
How to close the feedback loop with customers
Close the feedback loop twice: reply to each customer, then fix the cause and tell people. Includes follow-up rules to automate and how to check a fix worked.
6 min read
Reviews ·
How to respond to negative reviews (with examples)
A simple structure for replying to negative reviews, good and bad example replies, when to take it offline, and how to turn recurring complaints into fixes.
6 min read
Send your home services job completion feedback form today.
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