Restaurants, cafés & bars · 5 questions
Restaurant diner feedback form template
A short survey from the table QR or receipt. Free to use: sign up, choose the restaurants, cafés & bars starter, and this form is ready to edit and send.
Restaurant diner feedback form
How was your meal? *
How was the service?
How was the atmosphere?
How did you find us?
- Walked past
- Friend
- Google or maps
- Social media
- Returning guest
Anything we should know?
Type your answer…
The questions
- 1. How was your meal?Star rating
- 2. How was the service?Star rating
- 3. How was the atmosphere?Star rating
- 4. How did you find us?Single choice
- 5. Anything we should know?Long answer
Add, remove or reword any question, add logic to skip the ones that don’t apply, and put your own logo and colours on it. Send it as a link, a QR code or an email.
What happens to the answers
Every reply is read as it arrives, alongside your reviews and other forms.
Topics, without tagging
Each reply is filed under the things it mentions, in a topic tree you can rename, merge or split.
Tone on every mention
A review that praises the room and complains about check-in counts as both, each with its own tone.
What changed
A briefing compares each topic's share of the conversation and its tone with the period before.
Ask in plain words
Ask a question and get an answer from your own replies, with the ones it relied on shown.
Automations that come with it
The restaurants, cafés & bars starter also sets up these follow-ups as drafts, ready to switch on.
Guest list welcome
Welcome new sign-ups and invite them in.
Event enquiry follow-up
Reply to private dining enquiries and follow up if they go quiet.
More restaurant templates
Further reading
Reviews ·
Google reviews analysis: from star ratings to a fix list
How to analyse Google reviews properly: read the text, not the stars, group mentions into topics, track tone and share over time, and turn it all into a fix list.
7 min read
Reviews ·
How to respond to negative reviews (with examples)
A simple structure for replying to negative reviews, good and bad example replies, when to take it offline, and how to turn recurring complaints into fixes.
6 min read
Follow-up ·
How to ask customers for reviews: timing and wording
When and how to ask customers for reviews, with example messages, why you must ask everyone and not only happy customers, and how to follow up fairly.
6 min read
Send your restaurant diner feedback form today.
The free plan covers three forms, one feedback source and 500 responses a month. No card needed.