Software & SaaS · 3 questions
SaaS recommend survey template
Quarterly would-you-recommend score with a reason, sent in-app or by email. Free to use: sign up, choose the software & saas starter, and this form is ready to edit and send.
SaaS recommend survey
How likely are you to recommend us to a colleague? *
What's the main reason for your score?
Type your answer…Which areas matter most to you?
- Ease of use
- Reliability
- Integrations
- Support
- Price
The questions
- 1. How likely are you to recommend us to a colleague?0–10 scale
- 2. What's the main reason for your score?Long answer
- 3. Which areas matter most to you?Multiple choice
Add, remove or reword any question, add logic to skip the ones that don’t apply, and put your own logo and colours on it. Send it as a link, a QR code or an email.
What happens to the answers
Every reply is read as it arrives, alongside your reviews and other forms.
Topics, without tagging
Each reply is filed under the things it mentions, in a topic tree you can rename, merge or split.
Tone on every mention
A review that praises the room and complains about check-in counts as both, each with its own tone.
What changed
A briefing compares each topic's share of the conversation and its tone with the period before.
Ask in plain words
Ask a question and get an answer from your own replies, with the ones it relied on shown.
Automations that come with it
The software & saas starter also sets up these follow-ups as drafts, ready to switch on.
Trial onboarding
Guide trial users to their first win, then to a paid plan.
Cancellation feedback
Ask departing customers why they left.
More saas templates
Further reading
Surveys ·
Website feedback widget: where to put it and what to ask
How to use a website feedback widget well: where to place it, which triggers to use, what to ask, how not to annoy visitors, and how to route what comes in.
7 min read
Surveys ·
How likely are you to recommend us? The question explained
How the 0–10 would you recommend us question works, how to work out a recommend score, why the follow-up why matters most, and the pitfalls to avoid.
6 min read
Analysis ·
How to analyse open-ended survey responses
A practical guide to qualitative feedback analysis: build a topic tree, code replies consistently, nest topics, and check the work, whether by hand or with AI.
7 min read
Send your saas recommend survey today.
The free plan covers three forms, one feedback source and 500 responses a month. No card needed.